Do You Know What People Say About Your Business Online?

Your business works hard to build and protect its reputation so it can grow and be respected. Everything your business does is ultimately to improve its reputation; you want consumers to be happy so they keep business with you and talk about you with their friends & family.

Your reputation is the trust that is built with the consumer; it takes a long time to build up and can be seemingly strong but one bad review and things get shaken. You might not even do anything to earn the bad review. Sometimes, we run across a disgruntled customer who is looking to complain about anything and everything and they leave a hurtful review on your site, Google, Yelp, wherever.

Then what? 

People see that review, they wonder if it is true; some people ignore it, while others believe it. Maybe it costs you some potential customers or clients.

Your business needs to protect its reputation with reputation management from Integraphix. Our reputation management software is meant to keep you at ease and keep your business free from stress of a bad review.

What do you get with reputation management services from Integraphix? We will help you…

• Real Time Reporting
• When someone posts a review, you are notified within a minute. Stay on top of what is being said about your business. You can see your reviews, overall feedback rating score, and average online rating score. 
• Real-time SMS and email alerts
• Active monitoring of review sites
• Connect your review sites such as Yelp, Google+, Yahoo, and other review sites to know when your company receives a review anywhere on the web. 
• Route to the reviews
• When a review is posted, there is a link that connects directly to the actual review, allowing you and our reputation management team to reach out to the reviewer. 
• Ability to suppress negative reviews & share positive reviews 
• Spread the good news when you get a good review! Post it on your social media so your fans can find out about the success, as well. 
• Control the negative reviews so they don't spread like wildfire. 
• Prevent duplicate reviews. 
• Positive and negative routing
• Depending on the feedback, reviewers are intelligently routed to different landing pages.
• Negative reviewers are routed to a page that encourages them to explain their review and another chance, instead of allowing them to post a negative review directly. 

Of course, these are not the only features available with reputation management available from Integraphix, for more information about this service, email Integraphix.